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Spring 2015 - Page 15 Demolition to Dream

are helpful with the actual transaction of buying something, but they dont usually know much about the products themselves. Actually, everyone at Build.com gets excited about our products. We tend to take every opportunity to talk about them and to share our opinions or personal experiences. On one of the days that Brent Holland and Milan Rosan, from Build.coms media production crew, were over at Shawn and Monikas documenting the remodel, Shawn had discovered a lighting oversight in one of the bathrooms. Brent and Milan had the answer: a light tube from ET2, a brand Shawn was not familiar with. It worked out perfectly, and Shawn says, I dont think we would have been able to figure out a solution without their help. CUSTOMER COMES FIRST Customer comes first is Shawn's three-word summary of his and Monika's experience with Build.com. He adds, Everyone really listened to what we wanted to accomplish. We could tell that they wanted us to know all our options before making our decisionand didnt just want to tell us that we should go for the more expensive model. Heres how Shawn describes Build.com customer service: It operates like nothing Ive seen before. Its amazing to us that you can actually email and talk to someone and continue to deal with that same person. They want to make sure you get what you need and that you're satisfied with your purchase and with your overall experience. Shawn concludes, I would tell friends that if youre looking to change anything in your home, or even looking to build a house, check out Build.com first. They carry every brand you can think of and many brands you havent thought of. Everything we bought has been really high quality, at competitive prices. They offer so many choices that it's impossible not to find what youre looking for. See Shawn & Monika's Favorites List at Build.com/smfavorites

Amerock Kane Cabinet Knob BP53700G10 $5 Mirabelle Edenton Bathroom Faucet MIRWSED800HCP $296

(855) 482-5073 Build.com 15

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